Articles and guides to support your work in management systems, auditing and certification.
The difference between organisation certification and personnel certification, what ISO/IEC 17024 requires of a certification body, the five QA Assessor grades, and the nine-step process from your first…
Read Article →What "documented information" means, the difference between documents you maintain and records you retain, what each standard actually requires you to document, and how to set up document…
Read Article →How the ISO management system standards family fits together: the harmonised structure, the ten standards QA Assessor certifies against with their current editions, and how an integrated system…
Read Article →The difference between an audit programme and an audit plan, how to set programme objectives, how to allocate audit effort using risk, and how to build the individual…
Read Article →Ten practices that turn internal audits from a compliance chore into a source of real improvement: process based auditing, sampling, interview technique, writing findings that lead to action,…
Read Article →What a management system audit is, the principles that govern it under ISO 19011:2018, the three audit types, and what a competent auditor actually does from planning to…
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